Substantial Internet Disruption Affects Many Websites and Apps

A large-scale internet disruption has impacted dozens sites and mobile apps globally, with users experiencing problems getting online after problems at Amazon’s online infrastructure system.

The disrupted services include the social media app Snapchat, the gaming platform Roblox, Signal, and the language learning app Duolingo, as well as multiple Amazon-operated operations such as its primary shopping platform and the Ring doorbell company.

Across the United Kingdom, Lloyds bank was impacted along with its subsidiaries the bank Halifax and Bank of Scotland, and further notifications of issues accessing the HMRC website on the start of the week. Also in the UK, multiple Ring customers took to networks to complain their doorbells were not working.

In the UK alone, reports of disruptions on specific applications reached the thousands for every service.

Officials confirmed that the problem began in the east coast of the America at AWS, a unit that supplies crucial web infrastructure for numerous companies, who utilize capacity on the company's servers. Amazon Web Services is the world’s largest online services platform.

Soon after midnight (PDT) in the America (8am BST), officials reported “increased error rates and delays” for AWS services in a zone on the eastern US of the United States. The ripple effect seemed to disrupt platforms worldwide, and the Downdetector site showing issues with the corresponding services in multiple continents.

The outage tracker Thousand Eyes, a service that reports on internet outages, further indicated a rise in problems on the start of the week, and numerous instances located in the state of Virginia, the location of the AWS US-East-1 zone where officials confirmed the issues originated.